Shipping Information
Delivery Time
Due to high demand, deliveries are currently taking around 7-15 business days. Please note that shipping times may vary depending on your location, the shipping method you choose, and the local customs processing times for international orders.
Shipping Costs
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Free Shipping: Enjoy free shipping on orders over $35. This option typically takes 7-15 business days to arrive.
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Standard Shipping: standard shipping is available for $4.99, with an estimated delivery time of 7-15 business days.
Order Processing Time
Orders are typically processed within 48 hours from one of our regional fulfillment centers. However, orders placed on a Saturday will most likely be processed on the following Monday. If you place your order before 4 pm local time, we will ship your items within 36 hours. If you order after 4 pm local time on a Friday, or on a Saturday or Sunday, your items will be picked and packed on Monday and shipped within 48 hours.
Shipping Carriers
We ship via USPS, EUB, or other shipping methods that are more suitable for your location. We update our production and shipping timelines if we expect any delays during periods of heavy demand.
Shipping Updates
You will receive email alerts from us with the status of your order. Please check your inbox within 48 hours after placing your order. If you have not received the email, please first check your spam or trash folder. If you still haven't received it, please contact us at support@hyphadao.com.
Important Notes
- Shipping Address: We strongly recommend shipping to a reliable physical address. We are not responsible for lost or stolen orders. Please note that we cannot guarantee the safety of items delivered to PO Boxes or Parcel Lockers.
Questions
If you have any questions regarding our shipping information, please feel free to contact us at support@hyphadao.com.